STEP 1
EXAMINE CURRENT CULTURE


We begin where you are. You may have done a good deal of work on employee and/or customer satisfaction. You may have a fine-tuned balanced scorecard process and/or high levels of customer loyalty. You may have done a good deal of work on employee and customer engagement or still be early in crafting your culture.

We want to know where you are now and where you want to go before we tailor our process and products for you situation.

The first step in the process is to do a Current Culture Analysis designed to analyze current culture & goals. We then to work together to develop a plan for implementation of the tools, techniques and skills training that will assist in the growth of the engagement culture.

EPG PROVIDES ENGAGEMENT CULTURE CONSULTING

Analyze Current Culture & Goals. We begin with an analysis of your current culture. We consider your levels of employee engagement and your levels of customer engagement and your objectives.

Develop Plan for Implementation. We work with you to develop a workable plan for implementation the tools, techniques and skills training that will assist in the growth of the engagement culture.

 

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